Absolutely! For businesses that have only 1 brand and 1 outlet, it's genuinely free-forever. You can also create 2 vouchers and send out to your customer base via Campaigns!
Of course! Just contact Rhine's support (email@example.com) and we will assist you as soon as possible.
You will be billed just like any other user on Rhine Business Platform, which will be on a monthly basis on the 15th of every month. (Check Question 5 on Billing-Related Questions to see "How are billing and payments processed")
For software setup costs, it will be waived off. If you are doing a pilot test, we will absorb the setup cost of minimum $30 per outlet. (This includes the physical QR stands for your counter, QR stickers for your table and more.)We want to make sure that your deployment is a success.
Payment currently will be done via PayNow in Singapore. We will send you an invoice based on your allocation and add-ons (if any) and bill you on a monthly basis. However, for a special period of time till end of December 2021, we will NOT be charging you any money.
No problem, just contact us at firstname.lastname@example.org and we will work out a favourable customised plan for you.
As long as you are a business that has a physical front, that is looking to engage, retain, and reward your customers, we think that it is a perfect fit. Typically our customers are in the Food & Beverages, Retail and Services industries.
Frankly speaking, majority of the rewards use cases are self thought up by our customers! For example some merchants create "1 For 1" rewards, "30% off total bill minimum spending", "Free cup of coffee with every 5 stamps". The possibilities are endless, just make sure that you create the relevant promotions in your POS terminal!
Definitely, there is no set restrictions, you can create whatever you deem necessary for your campaign. For example, if your account allocation is 3 Voucher creation, in 1 voucher, you are able create multiple vouchers of that type.
You can set it to allow customers to redeem once only, or unlimited redemption. Of course the redemptions will be kept by the number of vouchers you have created for that purpose.
Sure, we do have basic analytics, more can be found inside the Rhine Business Platform web application. From time to time, we may also provide a specialised "Data IIntelligence Report" that covers exclusive data analytics not found in the web application.
Rhine is offered in a Software-as-a-service manner running subscription plans & add-ons. You do not own the mobile application or web application, but rather you are using 'Rhine Business Platform' as a tool to execute your campaigns.
To setup your digital presence in Rhine, it takes less than an hour. It would be even faster if you have the necessary images and logo for your brand ready.
Once you have established your digital presence on 'Rhine Business Platform', you will be discoverable by your customers on 'Rhine Mobile App'. Your customers can then join your membership on the 'Rhine Mobile App', and you will be able to send out your loyalty campaigns to your customers.
Your customers will mostly join your loyalty programme directly in store after scanning the same QR code used for check-in at your store.
A range of 1-10 stamps can be given to any subscribing customer of yours.
There are 2 ways of awarding stamps. The first method is where customers will scan a physical QR code that is readily present around your physical store. (These QR exists on Acrylic Stands/Tabletop Stickers around your store) The second method features the 'Reward Stamp Booklet', where your staff will reward your customer based on your business logic. For example, every $20 spent at your store, you will award them 1 stamp.
Currently, the maximum number of stamps a customer can have is 10. Any more stamps awarded will simply cause the customer to remain at 10 stamps.For example, if a customer has 8 stamps and he is awarded 4 stamps, the max he will ever have is 10 stamps. The Stamps will be reduced only when customers redeem their stamps for your Stamp Rewards.
It is recommended to do so! The Rhine team will walkthrough with you specially on this.
Definitely, please be rest assured that your data is stored in a secured enterprise-grade cloud server by Google Cloud. If your data is compromised on our system, it means that Google's infrastructure is compromised.